Privacy Policy

Effective date: Nov 2025

1. Introduction

Xace Labs (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our Services.

2. Information We Collect

We may collect the following types of information:

  • Personal information: such as name, company name, email address, and contact details provided via forms or inquiries.
  • Technical data: including IP address, browser type, operating system, and pages visited.
  • Usage data: how you interact with our website, including time spent, navigation patterns, and preferences.

3. How We Use Your Information

We use your information to:

  • Provide and improve our Services;
  • Respond to inquiries and demo requests;
  • Maintain website security and functionality;
  • Send relevant updates, newsletters, or marketing communications (only if you opt in);
  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent (e.g., when you contact us or subscribe);
  • Performance of a contract (e.g., service delivery);
  • Compliance with legal obligations;
  • Legitimate interests (e.g., improving Services, preventing fraud).

5. Data Sharing

We do not sell personal data. We may share limited information with:

  • Service providers who assist in website hosting, analytics, or email delivery;
  • Legal authorities if required by law.

All third parties are required to maintain appropriate data protection measures.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by law.

7. Your Rights

Under data protection laws, you have the right to:

  • Access, correct, or delete your data;
  • Withdraw consent at any time;
  • Object to processing or request data portability.

To exercise these rights, contact us at info@xacelabs.com.

8. Data Security

We implement robust technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.

9. International Transfers

If your data is transferred outside the UK or EEA, we ensure adequate safeguards are in place, such as standard contractual clauses or equivalent protection mechanisms.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

11. Contact

For any privacy-related questions or requests, please contact us at info@xacelabs.com.